MEMBERSHIP

The FACC has a voluntary basis for membership; and membership is crucial to its sustainability.

A private non-profit organization developed to monitor and report marketplace activities to the public, funding for FACC activities is primarily derived from business support.

Though the FACC has no legal powers to prevent scams, it provides information about marketplace frauds, through reports to the public, media releases and alerts. It works closely with law enforcement agencies and provides them valuable information about potential fraudulent activities and alerts them and the public. Such information is also disseminated widely.

The FACC issues reports on Members as well as non-Members, and offers mediation and arbitration to help solve consumer disputes, which can save time and expense to both parties of going to court.

Why FACC membership makes good business sense?

PUBLIC CONFIDENCE

You gain public trust and confidence through the FACC's efforts in helping the public recognize that legitimate firms care about and are doing something to maintain their trust. Our job is to make sure every rupee spent in our marketplace is spent with legitimate businesses.

SELF-REGULATION

The FACC is committed to the concept of self-regulation as the healthiest for business and consumers. Everything we do is designed to strengthen reputable businesses and at the same time protect the public.

"If you don't regulate yourself, then somebody else will!"

MEMBERSHIP IDENTIFICATION PROGRAM

The statement that you're a member in good standing says, "I am an ethical business who cares about my community and sound business practices." An FACC logo or plaque prominently displayed at your place of business, your website or in advertisements gives a favourable first impression and a competitive advantage.

DISPUTE RESOLUTION SERVICES

As a participant, you will receive FACT's mediation and arbitration services should a customer file a complaint against your company, which is far less costly than utilizing the services of an attorney. It also assures your customers that their concerns will be addressed.

CONSUMER EDUCATION

The FACC reduces the number of complaints by educating both businesses and consumers. A problem may be resolved without a company ever having to become involved because of action taken by the FACC.